Known Issues with 3rd party tools

Known issues and workarounds when using SelectSurvey.NET with 3rd party tools.

Page hangs on "Next", "Back" or "Done" button click
We have discovered with some "custom URL's" such as "surveys.yourname.com" some DNS providers are adding a tool called "CloudFl...
Wed, Nov 8, 2017 at 4:46 PM
Error with matrix file upload when using SQL to store session
Affected:  matrix text/dropdown file upload column. (Regular respondent file upload works fine) SerializationException: Type 'System.Web.HttpPosted...
Sun, Dec 15, 2019 at 7:06 PM
Tinymce Rich Text box not loading
On your keyboard on the page with the rich text box, press Control+F5 to clear cache in your browser. Or try incognito mode, or clearing cache manually. I...
Wed, Nov 8, 2023 at 7:47 AM
Tinymce adding paragraph tags
On Edge browser v120.0.2210.91 refresh the edit item page (use shift + refresh button to reload) to update the tinymce javascript.  Edge browser was caching...
Mon, Jan 8, 2024 at 1:44 PM
Refresh edge browser that caching old script and images
Hold the ⇧ Shift key and click the Refresh button with your mouse. When you hold ⇧ Shift and click the Refresh button, Edge will completely reload the page ...
Mon, Jan 22, 2024 at 7:58 AM