1) Make sure the local SMTP service is running and in "automatic" startup mode.
<add key="smtphost" value="127.0.0.1"/> <add key="smtpport" value="25"/> <add key="smtpusername" value="username"/> <add key="smtppassword" value="password"/>
<!-- SMS TEXTING SMS GATEWAY PROVIDER SETTINGS --> <add key="smshost" value=" "/> <add key="smsuser" value=" "/> <add key="smspassword" value=" "/> <add key="smssender" value=" "/>
login to SelectSurvey.NET as adminClick "admin tools" > "SMTP utilities" > "Send test email" and ensure email is working.